A defined service approach

A sewer method is not automatically a drinking-water method.

Water-service work must use systems and materials approved for the application. Route, depth, bends, utility conflicts, connection points, access pits, shutoffs, and required testing must be understood before a trenchless approach is selected.

01

Route & material review

Gather utility records, service material, known defects, connection points, locating information, and access restrictions.

Explore service
02

Feasible method comparison

Evaluate approved pulling, boring, or replacement methods with qualified personnel and the serving utility. No universal CIPP or bursting suitability is assumed.

03

Testing & restoration

Plan the required pressure tests, flushing, disinfection or sampling, inspections, reconnection, and surface restoration.

Before work begins

Clear information.
Better decisions.

Good intake helps separate the urgent symptom, the investigation, and the approved work.

  1. 01

    Property address and a contact who can authorize work

  2. 02

    Symptoms, photos, access restrictions, and previous service records

  3. 03

    Approved scope, scheduling, permits, and restoration responsibilities

Illustrative water-service connection work in a controlled work area
A closer look at the service

Follow the route.Plan every connection.

Private piping, public connections, and utility responsibilities must be separated. Plan access, approved materials, connection details, shutdowns, testing, and restoration for the specific route.

  • Property address and a contact who can authorize work
  • Symptoms, photos, access restrictions, and previous service records
  • Approved scope, scheduling, permits, and restoration responsibilities
Discuss Your Service
Useful questions

Set expectations
before the visit.

General information—not a substitute for the approved scope, equipment instructions, or governing requirements.

240.392.3535
Can a sewer liner be used for a water service?

Not by assumption. Only a specifically approved potable-water system and accepted method may be considered under the serving authority’s requirements.

Will the old route always be reused?

No. Utility conflicts, material, bends, access, easements, and the existing condition may require a new route or a different method.

How do we compare it with open-cut work?

Use a common scope including connections, access pits, testing, shutdowns, approvals, and restoration so the comparison reflects the complete project.

Start a service conversation

Tell us what your property needs.

Share the symptoms, property address, access information, and any timing constraints. For an urgent problem, call directly.

Call for service240.392.3535
  • Scope and scheduling confirmed by property
  • Findings explained before additional work
  • No information is sent by this preview